Award-Winning Product Management Professional
Dual-Master's in Artificial Intelligence and Business
Pushing Boundaries of Innovation
Sagnik Chakraborty
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Accomplished product management professional with 6+ years of expertise in driving innovation and maximizing efficiency within SaaS and AI technologies, with exceptional technical acumen. Holder of dual Master's degrees in AI and Business Management, complemented by a Bachelor's degree in Computer Science Engineering. Recognized by industry leaders, including Google and recently winning Global Innovation Conference for the 2nd time in a row. Proven track record in agile product management as a Product Owner for SaaS and AI products.
PORTFOLIO
Gen- AI ERP Assistant
Application of Large Language Models (LLM) and Generative AI for data retrieval, computation and presentation of complex ERP data
WaveMouse
A computer vision software for hardware free cursor and computer control using hand movement and gestures
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Gen- AI Support Agent
Application of Large Language Models (LLM) and Generative AI for data retrieval and presentation from multiple documents
EXPERIENCE
Present
AI Product Manager
As an AI Product Manager with a leading health insurance company, I lead AI innovation by identifying business challenges and collaborating with stakeholders to design effective solutions. I develop and implement AI strategies that align with business goals and enhance operational efficiency. Managing the AI product lifecycle from concept to deployment, I ensure scalability and compliance throughout the process. I foster a culture of innovation by prototyping new technologies and refining solutions based on feedback. My work positions the company at the forefront of AI-driven healthcare insurance.
2024 Feb - 2024 June
Gen-AI Product Owner
In my role as the leader of AI innovation, I spearheaded the integration of AI-driven features into AMCS software products, ensuring alignment with business objectives and setting industry benchmarks. I crafted and refined user stories, collaborating closely with development and UX teams to deliver high-quality AI solutions within a Scrum framework. I worked alongside cross-functional teams to define the AI product roadmap, shaping user experiences that pushed the boundaries of what was possible. Additionally, I prioritized AI feature development based on business impact, user needs, and strategic goals.
Achievements
Lead the Generative AI project to develop chat interface-based AI product solution based on technical user guides and release notes. This will help users guide through the complex ERP solution easily and act as the first phase of customer support, increasing customer satisfaction, help in product adoption and increase customer support team’s efficiency and performance.
2023-2024
Achievements
Developed Generative AI chat interface for complex ERP solution, improving customer support and winning Global Innovation Conference 2023.
Product Owner
In my role, I bridge business needs with technical solutions in agile development. I innovate AI-powered solutions for AMCS software. I refine user stories and collaborate cross-functionally to shape our product roadmap. I create User Guides and prioritize features based on feedback. I analyze industry trends to enhance our products and improve lifecycle processes.
2022-2023
Business and Data Analyst
Experienced Business and Data Analyst skilled in designing process flows and developing In-App guides for platform features. Helped AMCS Group drive feature adoption by analyzing user activity. Confident in increasing user engagement and driving revenue growth for any organization
Achievements
I developed a BI dashboard that helped AMCS Group make accurate decisions and stay ahead of the competition. I won 'The Most Insightful Innovation Award' at the Global Innovation Conference in 2022.
2021
Income Assessment Analyst
As an Income Assessment Analyst, I extracted data from multiple sources, performed financial revenue and data analysis, and ensured compliance with guidelines for the National Childcare Scheme of Ireland. My attention to detail made me an essential team member dedicated to providing accurate results.
2018-2019
Business Operations Analyst
I apply Agile methodology to develop data-driven sales operations resulting in increased customer satisfaction and retention. Contact me to uncover growth opportunities.
Achievements
Developed a data-driven sales operation system, following Agile methodology, resulting in significant increases in customer satisfaction, retention, and re-subscriptions
2020
Business Strategy Intern
As a Business Strategy Intern, I had the opportunity to evaluate and analyze business and project goals using cutting-edge People Analytics. My expertise lies in identifying bottlenecks and inefficiencies that hinder business growth and success. I used my excellent analytical skills to recommend draft strategy plans that align with organizational goals.
2016-2017
Team Lead- Capsule Project
As the Team Lead for Capsule Project, I am proud to work for a R&D start-up that is made a difference in the world of renewable energy. My award-winning invention, Electricity from Traffic, inspired us to create a company that focuses on sustainable surface energy harvesting. Our team is dedicated to researching, developing and innovating solutions that will make a real impact on the planet.
Achievements
Awarded 2nd Prize in National Level Competition, Eagle Nest, by NHRD and Schneider, for my start-up “CAPSULE”, as the best innovation in the field of sustainable energy harvesting
2017
Research and Development Intern
My work as a research and development intern has focused on developing data-driven solutions for bionic limb products. I am passionate about using machine learning algorithms to optimize EMG or implant data recognition for a range of limb movements. With this technology, we can create more efficient and effective bionic limbs that help individuals regain independence and improve their quality of life. Contact me to learn more about my work and how I can help your organization.
From Dreams to Reality: My Teenage Triumphs
I am extremely honored to have been recognized as one of the top 90 finalists of the Google Science Fair 2013 for my research and invention 'Electricity from Traffic'. It was a once in a lifetime opportunity to showcase my innovation on a global platform and share my passion for science and technology with the world. Being a finalist among so many talented individuals was an incredible achievement in itself and I will always be grateful for this experience.
Being recognized by SCIENTIFIC AMERICAN as one of the top 15 finalists for the Science In Action Award is a testament to the countless hours of hard work and dedication I put into my research and invention, 'Electricity from Traffic'. The chance to represent my work on a global stage was a once-in-a-lifetime opportunity, and I am proud to have been part of an elite group of innovators pushing the boundaries of science.
Being recognized and mentioned in the Mirror journal for my innovative work in renewable energy was a truly humbling experience. My project 'Electricity from Traffic' was selected as one of the top 90 finalists in the Google Science Fair 2013. I am grateful for the recognition and inspired to continue my quest to make a positive impact.
Invited by National Society of High School Scholars (NSHSS), Atlanta, for their prestigious
membership in 2014.
Skills
CONTACT
Thank you for visiting my website. If you have any questions or would like to discuss a project, please feel free to contact me.
Email: ​sagnikc3@gmail.com
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